Support Center

Welcome to the Global Time Relax help page.

Frequently Asked Questions (FAQ)

Q: Why does the app need an internet connection?

A: Internet is required to sync accurate world time data, fetch high-quality background videos, and receive remote configuration updates.

Q: What if a background video fails to play?

A: Our app includes a smart fallback system. If your connection is unstable, a default high-quality asset will be displayed automatically to ensure a smooth experience.

Q: How do I report a bug or crash?

Please email our technical team with your device model and a description of the issue.

Contact Support

For further assistance, please reach out via:

📧 globaltime24730@gmail.com